At Call Answering Limerick, we give companies across Limerick city and county a reliable, personable voice on the phone. Whether you’re a growing practice, an established firm, or a local enterprise that simply can’t afford to miss a call, our Irish-based receptionists handle every conversation with care and precision.
Backed by the experience and technology of the Call Pal Group, we deliver a service that feels local, sounds professional, and keeps your customers connected to you — even when you’re busy elsewhere.
Your callers reach a real person, not a voicemail. We answer in your business name, take accurate messages, and forward calls according to your instructions. The result: a consistent, professional first impression every time.
When your phone lines fill up or your front desk is away, our receptionists step in instantly. Calls are answered exactly as your in-house team would handle them, ensuring no opportunity — or customer — slips through the cracks.
From confirming appointments to reconnecting with existing clients, our outbound services keep communication flowing. We can schedule callbacks, qualify leads, or follow up on customer enquiries so your team can focus on the work that matters most.
Let us look after your schedule. We manage bookings, cancellations, and changes directly in your preferred system, helping your day run smoothly and keeping clients informed at all times.
Businesses in Limerick choose our team because we sound like part of theirs. We combine the professionalism of a dedicated reception service with the warmth and local understanding your callers expect.
Whether you need overflow cover, a full-time answering solution, or diary management for busy periods, our team ensures your business always feels open, organised, and responsive.
Simple setup, seamless service, immediate results.
“We came to Call Pal during the first lockdown of the coronavirus pandemic when social distancing and restrictions meant that our office was physically closed…..
and we had fewer people in the building. We needed to ensure that we were still contactable and providing a full service when short-staffed or working from home.
Call Pal’s call answering service enabled us to seamlessly and easily ensure that calls to us were answered and dealt with. As time has gone on the service has provided valuable cover for us as and when needed. We get a reassuring backup service that facilitates remote working and our clients are met by efficient, friendly and professional agents.”
Rossa McMahon
“I first enlisted the services of Call Pall for my clinics almost a year ago, when during the COVID pandemic, my previous call services company couldn’t cope with the disruption and stopped supporting me…”
“This meant I was both trying to deal with my clients’ bookings, calls and issues along with trying to keep the normal basics running in my Cork and London clinics. As for many people, it was an extremely stressful time for me to say the least, while at the same time as a practitioner, I was trying my best to help my clients’ with their own well-being.
A friend recommended Call Pall, and to be honest, at first, I didn’t wish to deal with a new company, my system of bookings, have to explain the way I did things etc., etc., but eventually, I had no choice and really needed help. So I made the call.
From the minute I contacted them, it was a completely refreshing experience. I was immediately put at ease, it was almost like a business counselling experience. Donna explained that she had spoken to many people in the same position as me, and they had step-by-step, arranged for my old number to be used, put on a call divert, used my own calendar system (and also recommended better ones) and gradually go back to “normal”.
She offered a month of service with no pressure to see how things would go, but by the end of the first week I had made up my mind. Not only was I back to my old level of service but within a few days, my clients one-by-one were commenting on how well they were treated when they called to book in with me. No longer were they treated by a busy or terse greeting, they were greeted with warmth and patience, which at a time when you are in pain or need to make a medical appointment is very much appreciated.
Almost a year later, I still somehow feel their service is too good to be true, and there must be a catch, but this is very much not the case. They charge me much less than the previous company and have reduced my bill without me needing to ask when I had periods with less than expected calls. Similarly, in busy times, they have optimised my bill for me, only charging for what I have really used.”
Ashdale Clinics
Martin Fitzgerald
MSc.,(Chem), MSc.,(CHM), Lic.Ac.,TCM., RCHM, MACI
Ashdale Clinics Director Lecturer, Medicine Dept., University College Cork
“Using Call Pal is a fantastic way for a small or new business to have an affordable yet reliable call answering service…
A good answering service is essential for any business to develop business leads. The team at Call Pal are very professional and I get regular feedback from clients on how nice the team are at dealing with their calls. I could not recommend Call Pal enough who have been a brilliant support to me in helping me develop my business.”
David McCoy
